Quality

QQuality Solution

Quality Management should be a high priority for every business, as success in this area translates to success across the organisation as a whole. QQuality Solutions believe that to lead and operate your business successfully, it is necessary to direct and control it in a systematic and transparent manner, and that you should strive at all times to continually improve performance while addressing the needs of all your stakeholders.

We have identified eight quality management principles that we apply to our own business, and can help you to integrate into your own:

Customer Focus

Your business depends on your customers and therefore you need to understand current and future customer needs, meet customer requirements and strive to exceed customer expectations.

Leadership

Leaders establish unity of purpose and direction of your business. They should create and maintain the internal environment in which people can become fully involved in achieving your objectives.

Stakeholder Involvement

People are the lifeblood of your business and the full involvement of all your stakeholders means their abilities will be used for its benefit.

Process Approach

A desired result is achieved more efficiently when activities and related resources are designed, taught and managed as a process.

System Approach to Management

Identifying, understanding, and managing interrelated processes as a system contributes to your business’ effectiveness and helps it achieve its objectives more efficiently.

Continual improvement

Continual improvement of your business’ overall performance should be a permanent objective.

Factual Approach to Decision Making

Effective decisions must be based on the objective analysis of data and information.

Mutually Beneficial Supplier Relationships

Your business and its suppliers are interdependent, and a mutually beneficial relationship enhances the ability of both to create value.

We can help you to realise these principles in your own organisation through our:

  • Policy and Quality Management System (QMS) services, which include the development or modification and implementation of new or existing policies and systems and accompanying manuals
  • Quality plans, inspection and test plans and work procedures, which ensure product realisation to a specified standard
  • On-going support services, including Quality Monitoring and Review, analysis of non-conformance reports and qualified auditor assistance

For more information on QQuality Solutions’ services, contact us now.


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